You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Make Available Offline Not Working on Mobile App
I keep Offline Versions of several files on my IPhone and IPad.
Recently, many of them disappeared and when I go to “Make Available Offline”, the toggle swipes itself back to OFF within a couple of seconds (almost like it’s not accepting the command)
The file itself opens, but I am unable to download it for offline use on both my IPad and my IPhone.
- Hey Jay,
I am on a Dropbox Basic Plan (3 devices).
Another note to add is the Make Available feature wasn’t working in just one folder whose name is changed recently.
However, I went back to the main page in Dropbox and once the folder “updated” there, the Make Available Offline feature is working fine!
- Jay
Dropbox Staff
Hi skadri, thanks for bringing this to our attention.
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?
This will remove your current offline files, so you'd need to re-enable them again afterwards.Keep me updated with any progress!
- Hey Jay,
I am on a Dropbox Basic Plan (3 devices).
Another note to add is the Make Available feature wasn’t working in just one folder whose name is changed recently.
However, I went back to the main page in Dropbox and once the folder “updated” there, the Make Available Offline feature is working fine!
