You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Mac -> New files with cloud icon. How to set-it up to sync files available offline?
Hello...
Is it possible to set Dropbox to sync all files directly? For some time now, I've been getting a cloud icon next to a file I put in Dropbox on another device. I always have to open the...
Hi Grifo98, as my colleague mentioned, if you're running the new version of the Dropbox app for Mac OS, then theses changes are expected, and files will default to online-only.
Megan
Dropbox Staff
Dropbox StaffHi Grifo98, welcome to our Community!
Keep in mind, that the way you sync files, especially the settings that you apply on the files, and folders on each device, is unique.
With that being said, when you make the file available offline, doesn't it stay that way? Can you check your app's preferences, under the Sync tab, and let me know what you find there?
Let me know more!
The correct path to the Dropbox folder is set under the SYNC options. In the selective selection, all subfolders are selected.
I uploaded four files via the browser at work today. When I turned on the computer at home, these four files were marked with a cloud icon. To open them, they are first downloaded and then opened. In the past, everything was automatically retrieved with the system start. I would like to have it like that again.
- Hannah
Hey Grifo98, which version of macOS are you running and which Dropbox app version?
If you've updated to the new Dropbox for macOS version, this is expected behavior.
Files added to your Dropbox account from another device or that are shared by another user will default to online-only.
You can see more about the expected changes here.
I am shocked that DropBox will allow this. Some users have capped data, or no WiFi at times and need to access their files. This change to online-only files with the new DropBox update for Mac users was done without our consent.
Over 700 GB of files were removed from my Macbook laptop. It will take days for this to be fixed and to download them again. I have lost hours of productivity because of this DropBox update, and being unable to access my files.
DropBox needs to apologise to users. Already, I am contemplating moving to another competitor like OneDrive or Google Drive. The change to online-only as a default is unacceptable.
