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Forum Discussion

ade_fri's avatar
ade_fri
New member | Level 2
2 years ago

I can't preview my files

my problem is: i save the files on Dropbox (this files are notes written using Touchnotes), this files are saved like files with extensions that can't be converted to pdf, so i can't download them and see them because of that. maybe i do something wrong when i try to download them. pls help me thx

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi ade_fri, thanks for bringing this to our attention.

     

    Just for clarification, are you unable to preview those files on the Dropbox site itself, or in the app you're trying to use?

     

    How exactly are you trying to download the files?

     

    This will help me to assist further!