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eupatheia's avatar
eupatheia
New member | Level 2
5 months ago

I can't preview faxes anymore

All I can do it edit, move to delete or rename. CAN"T PREVIEW ANY OF THEM.

I can't wait 24 hours. I have patient info I need to address.

Any ideas? it's not the computer as it's the same with my laptop and desktop. Both mac.

 

Dropbox Sign
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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 months ago

    Why cant you? What is it saying or doing?

    What is the process etc.?

     

    We need more info here - remember we cannot see over your shoulder. 

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi eupatheia,

     

    Thanks so much for reporting this. Our engineering team is aware and actively investigating. I'll post an update here as soon as I know more.

     

    Ben

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi eupatheia, our engineering team implemented a fix. Faxes should be in working order! Let me know if you're still experiencing any issues.

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