You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Nahome 's avatar
Nahome
New member | Level 2
3 years ago

I can't download a Dropbox Transfer as it's expired now. What can I do?

Really hoping there is a solution to my problem!    So I have a film developing company that I use, which sends your developed photos to your email via a DropboxTransfer. I usually download the f...
Dropbox Transfer
  • Walter's avatar
    Walter
    3 years ago

    Hey Nahome , sorry to hear about this.

     

    I'm afraid that if the Transfer expired, you'll need to contact the person who originally shared the transfer with you in the first place and ask them to resend it to you. 

     

    I hope this helps!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey Nahome , sorry to hear about this.

 

I'm afraid that if the Transfer expired, you'll need to contact the person who originally shared the transfer with you in the first place and ask them to resend it to you. 

 

I hope this helps!

  • Nahome 's avatar
    Nahome
    New member | Level 2
    3 years ago

    Thanks! Contacted and he is sending over soon.

  • HONESTY Poetry's avatar
    HONESTY Poetry
    New member | Level 2
    2 years ago

    If I share a dropbox file:

    1. does the other person have to have a dropbox account to access it?

    2. how long can a person access a file I have shared via dropbox (that is, if I DON'T set an expiration, will it be available forever?)

    Thanks for any help!!

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey HONESTY Poetry, thanks for joining the discussion and happy Friday!

       

      To better answer your questions, it'd be useful to know which Dropbox feature you'd be using to share your files in the first place. Would it be the shared links feature and the advanced settings on them or maybe you had the Dropbox Transfer feature in mind?

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!