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Forum Discussion

Nahome 's avatar
Nahome
New member | Level 2
3 years ago

I can't download a Dropbox Transfer as it's expired now. What can I do?

Really hoping there is a solution to my problem!    So I have a film developing company that I use, which sends your developed photos to your email via a DropboxTransfer. I usually download the f...
Dropbox Transfer
  • Walter's avatar
    Walter
    3 years ago

    Hey Nahome , sorry to hear about this.

     

    I'm afraid that if the Transfer expired, you'll need to contact the person who originally shared the transfer with you in the first place and ask them to resend it to you. 

     

    I hope this helps!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey Nahome , sorry to hear about this.

 

I'm afraid that if the Transfer expired, you'll need to contact the person who originally shared the transfer with you in the first place and ask them to resend it to you. 

 

I hope this helps!

  • Nahome 's avatar
    Nahome
    New member | Level 2
    3 years ago

    Thanks! Contacted and he is sending over soon.

  • HONESTY Poetry's avatar
    HONESTY Poetry
    New member | Level 2
    3 years ago

    If I share a dropbox file:

    1. does the other person have to have a dropbox account to access it?

    2. how long can a person access a file I have shared via dropbox (that is, if I DON'T set an expiration, will it be available forever?)

    Thanks for any help!!

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hey HONESTY Poetry, thanks for joining the discussion and happy Friday!

       

      To better answer your questions, it'd be useful to know which Dropbox feature you'd be using to share your files in the first place. Would it be the shared links feature and the advanced settings on them or maybe you had the Dropbox Transfer feature in mind?

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