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Forum Discussion
Grammie60
3 months agoHelpful | Level 6
How to stop & unlink the automatic downloads to Dropbox?
I was linked from an Epson Fast Foto 680W-FF photo scanner, software, to Dropbox. On the old Epson Fast Foto you had to be connected to Dropbox. I have a new Epson Fast Foto, same machine, new software. I don't have to use Dropbox anymore in Fast Foto. I used it on the new machine to start with, until I figured out how to not use it. Somehow, I am still linked to Dropbox.
I figured out today how to go to Dropbox.com, rather than the Dropbox app and I started moving folders off Dropbox and deleting the folder on Dropbox after I moved the folder out. For some reason as I was cleaning up my downloads on my MacBook and moving the download folders my Mac documents, the folders are going to Dropbox!
I am very disappointed that writing on this platform is the best Dropbox can do for a Basic:/ I am not computer savvy. I learned deleting folders on Dropbox from the App, means I completely lose the folder everywhere! don't ask me how I figured out how to delete folders from Dropbox.com instead:/
- Grammie60Helpful | Level 6
This is still Grammie60. I ran out of space and I don't know how to edit after I sent my message:/
My goal is, I'm trying to get off Dropbox because I don't need it anymore, but I have thousands of photos and documents to move out of Dropbox first. It would kill me to lose my hard work. I don't know what I'm doing and I'm very frustrated:(
- MeganDropbox Staff
Hey there, @Grammie60, let's jump right into this!
Based on all the info you shared, I understand that you're currently using Dropbox Backup, and that you wish to find a way to delete and disable it, while keeping your content.
Feel free to have a look at the relevant Help Center article, and let me know if you need any help with the steps there.
I'll be waiting for your update!
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