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Forum Discussion
How to see the viewing history of a file?
Hello, I have Dropbox Enterprise account. My research shows that I can view the history of views for a document or folder. I feel like I found where to do this in the "activity tab" but the people to...
Hey tdubois1, thanks for the update here.
The names of the non-team members that viewed the files while signed into their Dropbox accounts, would appear in the viewer info.
However, if someone viewed the file through a link and they weren't signed into Dropbox at all, they will appear as that "external participant" you saw.
I hope this and the linked article give you the info you need.
Megan
Dropbox Staff
Dropbox StaffHey tdubois1, let's jump right into this!
It sounds based on the info, that the people you're referring to aren't members of your team, is that correct?
Can you also clarify if you used the steps mentioned in this article, or the steps in this one? A screenshot of what you see when using your Activity tab would be most helpful.
Keep me posted, and we'll take it from there!
It is correct that the people we need to know if they viewed the documents are not part of our team. I can't get a screenshot now for a few days.
- Hannah
Hey tdubois1, thanks for the update here.
The names of the non-team members that viewed the files while signed into their Dropbox accounts, would appear in the viewer info.
However, if someone viewed the file through a link and they weren't signed into Dropbox at all, they will appear as that "external participant" you saw.
I hope this and the linked article give you the info you need.
