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Forum Discussion
How many years until Dropbox will fix offline files being unaccessible
I see via Google that many people continue to share having this problem. When I update my offline files, they're usable for about 24 hours and then they are no longer accessible. So for example, if y...
Hey
I have te same issue, but I'm an iOS user (9.3.5) and updated yesterday, just before loading the files and setting them to "offline files". I had this in the past, but can't remember how I managed to fix it.
Many thanks for your feedback. I have found two workarounds: The first is to put the device in airplane mode (offline), sometimes works and the other is to navigate with an external file browser to Android/data/com.dropbox.android/files where you can find a folder named scratch or a folder with a strange name that contains a folder named scratch. here you will find all the offline files and others... (that paths works on Android devices, ça va sans dire)
Yep. Above works, but one would wonder why it is so easy to get into the scratch folder....so much for securing your files Dropbox - anyone who steals your phone can access this folder and the offline files - poor design.
I have been experiencing this same problem for quite a while now. Has anyone figured out why offline files cannot be accessed by Dropbox when the Android device is offline? Accessing the files via a file manager works, but it is very inconvenient.
