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Forum Discussion
How many years until Dropbox will fix offline files being unaccessible
I see via Google that many people continue to share having this problem. When I update my offline files, they're usable for about 24 hours and then they are no longer accessible. So for example, if y...
Hey
I have the DB app on my iphone and have set some files (video and audio files) as 'available offline' so i can watch some movies on my commute. I have set my app to only connect over wifi, however, my monthly data allowance has since run out and all of a sudden all the files are unavailable and all display with a yellow exclamation icon.
Does dropbox still require internet access in order for me to access the files which are supposed to be on my phone? Is this why my entire data allowance has gone in a week? Surely the files are saved locally and should have no need for a connection?
Please help ^_^
Hi Ed, The files were definitely complete as it took me several hours on my crappy connection for them to finally say complete (and for the '% downloaded' message to go). I had been watching them on the bus for a few days before i lost my data allowance and the exclamation marks appeared.
The app is now telling me there's not enough space on my phone for the offline files - despite there being roughly twice the value of my entire dropbox available. I installed a game on there at some point so my other question is: do offline dropbox files get overwritten by other apps? If my phone was struggling for space (it is not) would it not just say it couldn't install the new app, rather than overwriting dropbox files and then dropbox telling me there's not enough space for the files that were already supposed to be there?
