How do I open PDF files from Dropbox on Android devices?
Hello :-)
There is a problem with PDF files. They do not open when downloading in android devices :-(
The dropbox link is ?dl=1
There isn't any problem when downloading in Desktop PC and Apple ...
Thanks for the reply Giannis F. and sorry to hear this persists.
Do you notice the same behavior on other browsers other than the one you used so far?
Remember the "dl=1" parameter at the end of shared links should tell the browser to download the file(s) instead of attempting to display it so this seems to be an issue caused by the browser you use (as you say, the files and links are working fine).
When you simply tap the link in the email, do you get an error message when trying to open it in Chrome? If so, can you send a screenshot of the error?
Also, when you open the link, can you choose the "desktop version" of the website to see if this helps when opening the link again directly from the email?
thanx for response. - as in some other posts at this thread i get error massage:... "pdf is of invalid format", it shuts off in a second - when i copy paste url in android chrome it offers me app or continue, there isno desktop option as you were mentioning.
it does not help it only changes the format at that specific oppenig of the file in dropbox. so: - copying dropbox url link to chrome android browser works - clicking dropbox url from gmail link to open in chrome results in error of reading of pdf ... this is unusable for me and my clients as they might think pdf is corrupt, rearly have cluent "the mind of a hacker" to try a workaround...
Same problem. There are different people accessing my pdf links and I can't control who is opening it with which browser from which device, it should just work for android/chrome/firefox whatever usual constellation. Can't manually change links all the time. Please fix it, Dropbox or I have to move to a different provider. Thanks!
Just out of curiosity, could you just let me know if you still get the error when you copy and paste the link into your browser, rather than just tapping on the link?
Keep me posted - thanks!
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Find help from the Dropbox Community.","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:101001000"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:English"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:101001000"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"View, download, and export","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"topicsCount":2873,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-03-30T14:51:12.011-07:00"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001012/"},"Rank:rank:42":{"__typename":"Rank","id":"rank:42","position":25,"name":"Helpful | Level 7","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:218111":{"__typename":"User","id":"user:218111","uid":218111,"login":"Giannis F.","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:42"},"email":"","messagesCount":17,"biography":null,"topicsCount":3,"kudosReceivedCount":6,"kudosGivenCount":3,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-09-20T21:53:00.000-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:304082":{"__typename":"ForumTopicMessage","uid":304082,"subject":"How do I open PDF files from Dropbox on Android devices?","id":"message:304082","revisionNum":8,"repliesCount":28,"author":{"__ref":"User:user:218111"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001012"},"conversation":{"__ref":"Conversation:conversation:304082"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:304082"},"body@stripHtml({\"truncateLength\":200})":" Hello :-) \n There is a problem with PDF files. They do not open when downloading in android devices :-( \n The dropbox link is ?dl=1 \n There isn't any problem when downloading in Desktop PC and Apple ...","body@stringLength":"664","rawBody":"
Hello :-)
\n
There is a problem with PDF files. They do not open when downloading in android devices :-(
\n
The dropbox link is ?dl=1
\n
There isn't any problem when downloading in Desktop PC and Apple iOS, there is problem only in Android.
There is nothing wrong with tha PDF files. If I download the same files from e.g. Gmail to my Android devices they open normally !
\n
Can you please check it?
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When you simply tap the link in the email, do you get an error message when trying to open it in Chrome? If so, can you send a screenshot of the error?
\n
Also, when you open the link, can you choose the \"desktop version\" of the website to see if this helps when opening the link again directly from the email?
\n
Keep me posted!
","body@stringLength":"590","rawBody":"
Hmmm, that's interesting . :thinking:
\n
When you simply tap the link in the email, do you get an error message when trying to open it in Chrome? If so, can you send a screenshot of the error?
\n
Also, when you open the link, can you choose the \"desktop version\" of the website to see if this helps when opening the link again directly from the email?
\n
Keep me posted!
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Thanks for the reply Giannis F. and sorry to hear this persists.
\n
Do you notice the same behavior on other browsers other than the one you used so far?
\n
Remember the \"dl=1\" parameter at the end of shared links should tell the browser to download the file(s) instead of attempting to display it so this seems to be an issue caused by the browser you use (as you say, the files and links are working fine).
Thanks for the reply and sorry to hear this persists.
\n
Do you notice the same behavior on other browsers other than the one you used so far?
\n
Remember the \"dl=1\" parameter at the end of shared links should tell the browser to download the file(s) instead of attempting to display it so this seems to be an issue caused by the browser you use (as you say, the files and links are working fine).
\n
Let me know what you find.
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How do I open PDF files from Dropbox on Android devices?","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:384472"},"body":"oppening dropbox link by pressing on it from gmail... link to Chrome... wont work, but copying url and pasting it to chrome works fine ? https://www.dropbox.com/s/j1u2rqaoldn0e95/BBBB-Kern-Buch17x24-10.pdf?dl=0","body@stringLength":"355","rawBody":"oppening dropbox link by pressing on it from gmail... link to Chrome... wont work, but copying url and pasting it to chrome works fine ? https://www.dropbox.com/s/j1u2rqaoldn0e95/BBBB-Kern-Buch17x24-10.pdf?dl=0","author":{"__ref":"User:user:1238002"},"isEscalated":null,"postTime":"2019-12-16T04:51:17.767-08:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"kudosSumWeight":0,"repliesCount":7,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:384472_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":42838},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Revision:revision:384502_1":{"__typename":"Revision","id":"revision:384502_1","lastEditTime":"2019-12-16T07:15:56.952-08:00"},"QueryVariables:ReplyList:message:384502:1":{"__typename":"QueryVariables","id":"ReplyList:message:384502:1","value":{"id":"message:384502","sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1741624997000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1741624997000","value":{"altText":"{login}'s 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How do I open PDF files from Dropbox on Android devices?","moderationData":{"__ref":"ModerationData:moderation_data:384517"},"body":"thanx for response. - as in some other posts at this thread i get error massage:... \"pdf is of invalid format\", it shuts off in a second - when i copy paste url in android chrome it offers me app or continue, there isno desktop option as you were mentioning. ","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2019-12-16T08:12:57.684-08:00","lastPublishTime":"2019-12-16T08:12:57.684-08:00","metrics":{"__typename":"MessageMetrics","views":2744},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001012/message:304082/message:384517","repliesCount":5,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"274","rawBody":"thanx for response. - as in some other posts at this thread i get error massage:... \"pdf is of invalid format\", it shuts off in a second - when i copy paste url in android chrome it offers me app or continue, there isno desktop option as you were mentioning. 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When you open the link within Chrome, choose to continue and then tap the 3 dots in the top right corner.
\n
I hope this helps!
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:384528_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:384536":{"__typename":"ModerationData","id":"moderation_data:384536","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:384536":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1238002"},"id":"message:384536","revisionNum":1,"uid":384536,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001012"},"parent":{"__ref":"ForumReplyMessage:message:384528"},"conversation":{"__ref":"Conversation:conversation:304082"},"subject":"Re: How do I open PDF files from Dropbox on Android devices?","moderationData":{"__ref":"ModerationData:moderation_data:384536"},"body":"it does not help it only changes the format at that specific oppenig of the file in dropbox. so: - copying dropbox url link to chrome android browser works - clicking dropbox url from gmail link to open in chrome results in error of reading of pdf ... this is unusable for me and my clients as they might think pdf is corrupt, rearly have cluent \"the mind of a hacker\" to try a workaround...","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2019-12-16T08:52:28.358-08:00","lastPublishTime":"2019-12-16T08:52:28.358-08:00","metrics":{"__typename":"MessageMetrics","views":2737},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001012/message:304082/message:384536","repliesCount":3,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"416","rawBody":"it does not help it only changes the format at that specific oppenig of the file in dropbox. so: - copying dropbox url link to chrome android browser works - clicking dropbox url from gmail link to open in chrome results in error of reading of pdf ... this is unusable for me and my clients as they might think pdf is corrupt, rearly have cluent \"the mind of a hacker\" to try a workaround...","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:384536_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:384550":{"__typename":"ModerationData","id":"moderation_data:384550","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:384550":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1063216"},"id":"message:384550","revisionNum":1,"uid":384550,"depth":11,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001012"},"parent":{"__ref":"ForumReplyMessage:message:384536"},"conversation":{"__ref":"Conversation:conversation:304082"},"subject":"Re: How do I open PDF files from Dropbox on Android devices?","moderationData":{"__ref":"ModerationData:moderation_data:384550"},"body":"
So we can have a better look into this, I've sent you an email to the address linked with your Community profile.
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If you'd like, please just check your inbox when you have a moment.
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Cheers!
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Same problem. There are different people accessing my pdf links and I can't control who is opening it with which browser from which device, it should just work for android/chrome/firefox whatever usual constellation. Can't manually change links all the time. Please fix it, Dropbox or I have to move to a different provider. Thanks!
Same problem. There are different people accessing my pdf links and I can't control who is opening it with which browser from which device, it should just work for android/chrome/firefox whatever usual constellation. Can't manually change links all the time. Please fix it, Dropbox or I have to move to a different provider. Thanks!
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Just out of curiosity, could you just let me know if you still get the error when you copy and paste the link into your browser, rather than just tapping on the link?
Just out of curiosity, could you just let me know if you still get the error when you copy and paste the link into your browser, rather than just tapping on the link?
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Keep me posted - thanks!
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Dropbox Staff
