You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

lorireal's avatar
lorireal
New member | Level 2
2 years ago

How can I find my downloaded files?

How do I get my photos from Dropbox to Snapfish?   When I try to save my Drop box files to my computer it goes into a Zip file, which I then can't find.    I know that I could upload to S...
Download
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi lorireal, thanks for messaging the Community!

 

It depends on your browser, since it could save files in a different location by default.

 

Try saving the file again and see if you're able to locate the file again. You can also try another browser to see if this helps.

 

Keep me updated with any progress!

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!