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Clare S.8's avatar
Clare S.8
New member | Level 2
2 years ago

Heaps of my files seem to have been corrupted... what do I do?

Heaps of my files in dropbox seem to have been corrupted, Help what do I do?  How can I get them back, please?  This is what the folder looks like.    Thanks in advance.  Clare
  • Megan's avatar
    2 years ago

    Hi Clare S.8, thanks for posting here today! 

     

    Keep in mind that this brown box, on the bottom left part of your files seems to be linked with Microsoft, and most specifically with OneDrive, and not Dropbox.

     

    Therefore, if you face some issues previewing the content, you might want to consider contacting Microsoft about this. Also, here is what I was able to find on my end after a brief Google search about that.

     

    I hope this clarifies!

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