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usertsf's avatar
usertsf
Helpful | Level 5
2 years ago

Grid view zoomed in too far

Hi, I am on the android version of the app. When I try to look at my files using grid view, the view is zoomed in too far so that there are only four files on screen at once, whereas before the grid ...
Android
Mobile
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi there usertsf - sorry to hear you're having issues with this.

 

Could you please clarify your device's exact OS version and the version of the Dropbox mobile app installed there too?

 

If you could also send us a screenshot so that we can have a visual too, I'd appreciate it.

 

While at it, does the list view help at all?

 

Keep us posted! 

  • usertsf's avatar
    usertsf
    Helpful | Level 5
    2 years ago
    Phone is Android Version 12

    Dropbox is version 354.2.2

    I don't care about list view and never use it.

    There is no option I can find to post a screenshot here.
    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      12 months ago

      Hey usertsf, if you're reaching out from your mobile device, you might want to request the desktop version of the Community, to see the camera button to attach your screenshot.

       

      It should be right above the reply box.

      • earthlingJen's avatar
        earthlingJen
        Explorer | Level 4
        12 months ago

        Hi I am having the same problem and it looks like this

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