You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
nb1948
8 months agoExplorer | Level 3
Getting an error when trying to download a ".sys" file from a Dropbox link
I was sent a Dropbox link by a trusted source. I am to use it to download a ".sys" file for one of my commercial embroidery machines. Every time I click on the link, I get a message that this kind ...
Hannah
Dropbox Staff
Hey nb1948, thanks for reaching out to us.
It sounds like this is coming from your computer's system/security settings, indeed.
Just to be sure, can you send us a screenshot of the error, so we can have a look?
Thanks in advance!
nb1948
8 months agoExplorer | Level 3
- nb19488 months agoExplorer | Level 3
When I click on the "download arrow" in the upper right corner, it offers me, "OPEN" and "SAVE AS". When I click on "SAVE AS" I get a warning notification that this kind of file can cause damage to my computer and will not be downloaded. I've tried to do a screen shot of that warning, but it vanishes when I activate the screen grab.
- nb19488 months agoExplorer | Level 3
I went to my downloads page and found the warning and was able to do a grab.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!