You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Folder not loading images on mobile
When I load photos to a shared folder "anyone with link can view" the images are only viewable on desktop machine. Mobile will load the page, but there are empty/blank squares in place of all the ima...
Hey all,
Thank you for your patience while we worked on getting this resolved. A fix for this has been released and shared links to folders should now show image and video thumbnails correctly, and let you interact with the thumbnails to view previews of the files.
This should work correctly for all users now, however if anyone is still seeing issues with shared links to folders on mobile web browsers, can you let us know in detail what behaviour you are seeing?
Thanks again to everyone that reported this behaviour and helped us to identify the source of the problem!
Best,
Frank
I am having the same issue as decsribed above- can someone help?
Is anybody from DropBox actively looking into this?? This is hindering our projects greatly. Thx.
- Frank_S
Dropbox Staff
Hi all,
My name is Frank and I’m a member of the Dropbox website specialist team.
First, I'd like to thank you all for reporting this problem with shared links. We're still investigating this at the moment, but it appears to be limited to shared links for folders; shared links directly to a file should still preview and function as expected. The issue also appears to be limited to web browsers on mobile devices. Desktop web browsers and the Dropbox mobile application are not experiencing this problem.
This has been reported to our engineering team who are investigating further, once I have more information on this I'll loop back here.
Thanks,
Frank
- Thanks for looking into it - just replying so I can follow the progress of this update
Thanks
