You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Lotusbeam's avatar
Lotusbeam
New member | Level 2
2 months ago

File in Dropbox on my HP, but not in Dropbox on my iPhone 12

I have a cookbook in Dropbox so I can share it with my grandchildren.  I created a new recipe today Potato Soup in Word and saved it to Dropbox.  It shows up on my HP laptop where I created and saved...
desktop
Mobile
sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Lotusbeam, thanks for bringing this to our attention.

Does the file appear on the Dropbox site, to confirm that it has synced normally to your account?

This will help me to assist further!

Lotusbeam's avatar
Lotusbeam
New member | Level 2
2 months ago
undefined

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!