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Forum Discussion
anuragrb
2 years agoNew member | Level 2
Extremely slow downloads and views
I have an extremely fast gigabit connection, and can download from most websites at near about 100MB/s. However, when I try to download folders from Dropbox, it barely downloads at 1 MB/s if I'm luck...
Gene Wayne
Explorer | Level 3
Hello! I faced this problem, Dropbox does not upload one video file (10-30 GB) faster than 15-25 megabits per second, although my upload speed is 100 megabits per second. If I upload a file to Dropbox Replay, the speed there is about 80-100 megabits per second.
Hannah
2 years agoDropbox Staff
Hey Gene Wayne, thanks for letting us know about this.
If you quit the Dropbox app and then relaunch it, do you see any difference in behavior?
- Gene Wayne2 years agoExplorer | Level 3
Hi Hannah !
Restarted, nothing has changed. This has been for a long time, It didn't bother me before, but now I work with large video files and it is very unpleasant. Dropbox Transfer and Dropbox Web also upload 20-25 megabits per second, but Dropbox Replay, Frame.IO, MEGA upload almost 100 megabits.
Recently, I had to use another service (MASV) to transfer the file faster, screenshot below.- Megan2 years agoDropbox Staff
Hi Gene Wayne, it's interesting that you notice this behavior on both the app, and the website.
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
If so, could you temporarily disable any antivirus or firewalls you may have running on your computer and try again?
- Gene Wayne2 years agoExplorer | Level 3
Hi Megan !
No, I don't use any of the above. I checked on a second computer, one 20gb video file upload is not faster than 30 megabits per second. But uploading to Dropbox Replay or MASV is much faster. Maybe it has to do with different technology of upload?
But the download speed is good
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