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Forum Discussion
Michael 103673
2 years agoHelpful | Level 6
Excel Preview Garbles Data on the Dropbox mobile app
Numbers in cells overrun into adjacent cells. No longer see a button to open file.
- 8 months ago
I started from scratch and created an entirely new Excel file. I have no idea what was going on with the previous version of the file, but the new one now displays properly in Dropbox, the same as it looks within Excel, with no overlapping text from one cell to the next.
So, I suppose that solves my issue.
Thanks for all the assistance.
Walter
Dropbox Staff
Hey there Michael 103673, sorry to hear about this.
Can you please clarify if you're previewing the file within the mobile Dropbox app or if you're using a web browser instead?
Does it happen with all of your Excel files or just one?
Any additional information you can share is more than welcome, Michael.
Michael 103673
8 months agoHelpful | Level 6
This happens when previewing the file within the mobile Dropbox app in iOS and iPadOS. All Excel files do this when text fills the second field.
- Megan8 months agoDropbox Staff
Hi Michael 103673, so you're previewing the file locally using the Excel app, correct?
If you try to preview the file using either the web browser, or the desktop app, do you notice the same behavior?
- Michael 1036738 months agoHelpful | Level 6
This happens when previewing the file within the mobile Dropbox app.
- Jay8 months agoDropbox Staff
Hi Michael 103673, the preview feature in the Dropbox mobile app isn't 100% accurate for all files, and could result in some visual issues.
Does the file preview normally in the Excel mobile app?
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