You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ryanxx's avatar
ryanxx
Helpful | Level 6
7 months ago

Dropbox Previews Heavily Compressed (JPG & PDF)

I've been noticing recently, that when I preview a large resolution JPG in the dropbox viewer on desktop, it is far more heavily compressed and crunchy looking than it has been previously. I understa...
desktop
Preview
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hi there ryanxx - thanks for bringing this to our attention.

 

Can you clarify what you mean by Dropbox viewer on desktop? Are you previewing the files though a web browser or locally on your computer?

 

If you could send us a couple of screenshots as well, I'd appreciate it.

 

Thanks!  

 

PS: The preview on the website is always a compressed version of the file you're previewing and can't be adjusted at this time. Downloading the file and previewing it locally on any device should help in those cases though. 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!