We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Grrrrrrrrr's avatar
Grrrrrrrrr
New member | Level 2
10 months ago

Dropbox overwrote my files :( Any ideas?

Not sure if this is the right category... I rarely use Dropbox, but I wrongly assumed that by having the files in the Dropbox folder they were being backed up. Thought I was signed in, apparently I w...
  • Rich's avatar
    10 months ago

    Grrrrrrrrr wrote:

    ... the program said something about "renaming" a folder.


    Could it have renamed your existing Dropbox folder and started a new one, with the data saved in the cloud? Look for a second Dropbox folder at the same level as your current one.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!