You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

cfw0047's avatar
cfw0047
New member | Level 2
4 years ago

Download speed is down to 20KB/sec

It started out at 900KB/sec (acceptable if not still pretty darn slow) and then rapidly descended all the way to a low of 20KB/sec.  It took me five minutes to download a 23MB song for a video projec...
desktop
Download
sync
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hey cfw0047, thanks for taking the time to post on our Community!

You might want to take a look at the bandwidth settings of your Dropbox app, in case there's a limit.

You can change these settings, by following the steps here.

Let me know how it goes!
  • cfw0047's avatar
    cfw0047
    New member | Level 2
    4 years ago

    Thank you, Hannah.  I'm not using the desktop app.  Is there a way to check the bandwidth being used by Dropbox via the web?

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Hi everyone, could you let me know what ISP you're currently using?

      Have you tried switching browsers (for those using the web) to see if this helps?
      • Stefen H.'s avatar
        Stefen H.
        Collaborator | Level 8
        4 years ago

        Comcast here. I've only tried with Chrome and can confirm the slow download on the website as well as the client. Downloads from other websites are fine.

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