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Forum Discussion
download large file using browser fails before end
Using Firefox have downloaded 7.4GB of a 7.9GB file. Resume continues the process and shows the duration remaining but after a few minutes it stops again with message "Failed - dropbox.com". Have rep...
Hi, I got same problem. When I download my zip file from dropbox, it failed to downloaded. I tried approximately 30 times. Then installed desktop application dropbox on mac, still exist problem. really getting angry. there are files that more than 1GB and less than 1GB. please can you help me? And you dropbox team. I really appriate it.
Jane
Dropbox Staff
Dropbox Staff
I also got stuck trying to download files or folder via the website.
It is quite frustrating as it used to work well in the past.
Some suggestions / questions:
1. Where can we find a clear guideline on file sizes and folder sizes downloadable via the website, according to subscribed plans?2. In any case, shouldn't the user be notified if the file exceeds the limit before starting a transfer, as to not waste time with failed transfers?
3. Similarly, it would be helpful to have information on approximate folder sizes in the web interface, to identify folders that are downloadable via the web platform.
- Hi Jane,
My files are smaller than 500MB and I can't download directly from the website. Only files up to 30mb on a connection of 150mbps.
