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Forum Discussion
KaiCaughman
5 years agoHelpful | Level 5
Deleted Files on pc
I have had dropbox for a while and mainly use it to transfer pictures and such to and from devices, However, when I updated dropbox on my computer there was an option to sync files. Not really paying...
- 5 years ago
Restored most of the deleted files from dropbox's deleted folder online. No option for that on the app. Still highly recommend an option to maybe NOT delete everything from your computer just so there a reason to fill up the Dropbox online storage forcing people to pay for the larger size. Instead maybe, just maybe, add an easily accessible option to not do that. Thanks
pachecovzki
New member | Level 2
Bro, this just happened to me, but worst! I didn't have enough space to sync, I got only 2 gb in my dropbox (basic plan) and when I deleted the dropbox folder on my computer it deleted all my work! The worst part is that it isn't on the deleted files, because dropbox was unable to sync, so I lost everything, years of work! Please, someone help me solve this!
stru
4 years agoHelpful | Level 6
If you "permanently deleted" the files I'm afraid there is no way to get them back. If you just deleted them but not permanently, then you should be able to find them in your dropbox "deleted files"and restore them. As I wrote in previous comments above, it seems that even a professional technician can not restore files that were never actually DELETED from your local drive, but instead MOVED by dropbox into an online folder. You can give it a try though, my advice is get your pc to a technician as soon as possible and see if they can restore something. They could be able to restore at least some older versions of your files. Personally after this catastrophe I stopped using dropbox, after being a user for many years. I do sign in online eventually if I have to, to keep up with work mates who are still using it, but I will never ever again download the app and give access to my pc. I'm now using google drive but only as much as necessary, and I'm doing a back up in an external disk once a week. I can't say this loud enough, those dropbox guys definitely deserve a lawsuit for exposing people to this kind of damage, just because of their aggressive marketing policy. They are very wrong to think that they can treat people with such disrespect, intruding and stealing private data with no permission. A small box ticked by default during the installation, reading "back up", is not adequate notification & permission for moving someone's files out of their local drive, into an online space which obviously is not big enough, and with no option of restoring. The blame is 100% on dropbox and its policies.
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