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GuyCoops's avatar
GuyCoops
Explorer | Level 3
6 years ago

commenting on a file with someone doesn't have a dropbox account

I want to be able to send a link to a file on my dropbox to someone who doesn't have a dropbox account. when i do, they can view the file but they don't seem to have the ability to add comments. I ...
  • Frank_S's avatar
    Frank_S
    6 years ago

    Hey GuyCoops 

    It's currently not possible for a signed-out user to leave a comment on a Dropbox file. Signed out users may see the comment pane, but attempting to leave a comment will result in a prompt to sign-in or create an account. 

    What may be occuring here is that comments have been disabled for that file. Whilst on the file preview page, can you click on the ellipsis (the "..." button beside "download") and see if there is an option to "enable comments"?

    Frank

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