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Forum Discussion
Cannot download files
My colleague sent me a link to several files. I logged into Dropbox and I could see the files in "recents". When I hovered over a file, there was no ellipsis and option to download. When I clicked on...
Thanks Jay, I appreciate your reply. When I went to find out the answer to your question, I found that the all the files were now there and accessible and downloadable. So, I'm at a bit of a loss as to why it didn't work the first time I tried. Anyway, perhaps a "glitch in the matrix", but whatever it was, it's all good now. Thanks again for asking.
Jay
Dropbox Staff
Dropbox StaffHi Shakespeare48, thanks for bringing this to our attention.
Are these files in a shared folder, or are they only accessible from the shared files section?
This will help me to assist further!
Thanks Jay, I appreciate your reply. When I went to find out the answer to your question, I found that the all the files were now there and accessible and downloadable. So, I'm at a bit of a loss as to why it didn't work the first time I tried. Anyway, perhaps a "glitch in the matrix", but whatever it was, it's all good now. Thanks again for asking.
