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ST Music's avatar
ST Music
Explorer | Level 4
2 years ago

Can no longer access play controls for media on mobile devices

There appear to have been changes made to the media player recently & on my mobile devices (ex. Samsung S20 FE) the play controls are no longer visible: https://www.dropbox.com/scl/fi/ds0458blbbfihy6...
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ST Music's avatar
ST Music
Explorer | Level 4

Hi Walter,
thank you for the reply. I am using Android 13. I'm using the Chrome browser, not the app. The play tray just disappeared recently. It does appear fine though in the Samsung and Brave browsers.

I will update Chrome if one is available to see if that has an effect.

 

ST Music's avatar
ST Music
Explorer | Level 4
2 years ago

P.S. I did update Chrome but still the issue exists. Video files play fine as the play button appears in the middle. So the problem is only with mp3/wav files.

Best,
Scott

  • ST Music's avatar
    ST Music
    Explorer | Level 4
    2 years ago

    It appears to now work. I'll wait to see but if this stays fixed I'll soon mark as resolved.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks for keeping us in the loop on this ST Music 

       

      Let us know if anything changes!

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