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Forum Discussion
Camera Upload thumbnail not showing on mac
I use Smart Sync I'm on a Macbook Air Ventura 13.5.2 I know SmartSync doesn't download the files to your laptop but I'm pretty sure I used to get low-res thumbnails of the images in my Camera Up...
Hi Pansy L., you need to specifically select the images or the folder with images, and then right click and 'Make available offline', give it time to download, and then right click again and 'Make online-only'.
- Dropbox desktop app's status: Files are up to date
- version as shown in your menu bar: v184.3.6480
- Dropbox folder's location in the app's preferences under the sync tab: /Users/XXXXXX/Library/CloudStorage/Dropbox
- Have you tried reindexing your Spotlight: Just did it and still the same
Nancy
Dropbox Staff
Dropbox StaffSorry for jumping in, Pansy L..
Is this happening for all images on your Dropbox account, or just the ones located within the "camera uploads" folder on your desktop app?
This is happening to all images not just Camera Upload
- Hannah
Hey Pansy L., thanks for the update here.
Are the photos currently set to 'online-only'? If so, can you switch them to 'available offline' and then back to online-only, to see if that helps?
I went to New Files Default: Changed it to Available Offline. Closed the window. Waited for a minute because I don't want to download everything. Then switched it back to Online-only.
I assume that's what you are asking me to do.
It changed my Dropbox status to Syncing. Not sure what it's syncing so I'll wait a bit to see if maybe it's syncing the thumbmails 🤞🏼
