You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
RobWilkins
3 years agoHelpful | Level 6
Broken links in InDesign files on macOS Monterey 12.3.1
Hi there,
I've been happily working with Indesign files in Dropbox for a year now where my files are all stored Online Only. It used to be the case that Dropbox would automatically relink all the s...
- 3 years ago
Hello all together
I have the same problem in InDesign with files that are only online and despair almost every day when I have to edit InDesign jobs where I have to locate the files in the Finder first and download them every time.
Now I have discovered a workaround:
- Open a job in InDesign
- Select all entries in "Links"
- Right-click on the menu item "Edit With" > "Preview 11.0".
- After all files have been opened in Preview, quit Preview.
- Switch back to InDesign.
- Continue working.
I hope this helps some of you.
ninager_prepress
2 years agoHelpful | Level 5
I had the idea that Dropbox works on solving the problem concerning the broken links in InDesign. A problem that has been there for more than a year. The "solution" of selecting said links and opening them or putting them on "available offline" is causing so much trouble for people working with InDesign on a professional basis. People that are dependent to work efficiently as their income depends on it. Other providers were able to work out a solution. When will there be a solution here? A ton of people have this problem: https://www.dropboxforum.com/t5/Create-upload-and-share/InDesign-won-t-open-InDesign-files-nor-import-images-that-are/td-p/574555/page/
Also not even the workarounds work for some: https://www.dropboxforum.com/t5/View-download-and-export/Broken-links-in-InDesign-files-on-macOS-Monterey-12-3-1/td-p/591064/page/3
And still this problem is marked as being "solved". Even if it did work for SOME (me not included): it's still time consuming and not at all the service I once signed up for. How about Dropbox acknowledges the problem and makes a statement when improvements are to be expected.
I would like to quote the user RobWilkins as this illustrates perfectly how your solution makes Dropbox absolutely redundant if this problem continues. This was written in May (!):
I am using the method you have outlined here (making any linked files 'available offline') but ultimately I use Dropbox because I can store all my files offline saving me space on my hard disk. With previous versions of MacOS I could happily open an InDesign file and all the links would be intact.
Now, I have to manually make a list of all the linked files, find those files on my Dropbox account and then make them 'available offline'. This is itself does not always restore the link in InDesign. I have to copy the individual files to a folder on my hard disk and then relink.
This is having a real impact on my production time and I expect many others are experiencing the same problem.
The problem has been known for quite a while now and I do hope Dropbox can find a solution asap otherwise I might have to consider another solution for my workflow.
Kind regards,
Rob
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!