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Forum Discussion

RobWilkins's avatar
RobWilkins
Helpful | Level 6
3 years ago

Broken links in InDesign files on macOS Monterey 12.3.1

Hi there, I've been happily working with Indesign files in Dropbox for a year now where my files are all stored Online Only. It used to be the case that Dropbox would automatically relink all the s...
Desktop
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Third Party Integrations
  • tobiasknecht's avatar
    tobiasknecht
    3 years ago

    Hello all together

     

    I have the same problem in InDesign with files that are only online and despair almost every day when I have to edit InDesign jobs where I have to locate the files in the Finder first and download them every time.

     

    Now I have discovered a workaround:

    1. Open a job in InDesign
    2. Select all entries in "Links"
    3. Right-click on the menu item "Edit With" > "Preview 11.0".
    4. After all files have been opened in Preview, quit Preview.
    5. Switch back to InDesign.
    6. Continue working.

    I hope this helps some of you.

ALevitz's avatar
ALevitz
New member | Level 2
3 years ago

Having this exact same issue after updating to Monterey 12.3.1 - looking forward to a fix QUICK. Major slowdown in productivity as a result.

 

I notice files originated by myself seem fine, but am unable to update links within files other team members have created. May try downloading needed images to desktop to see if that helps. Even when I select and "Make Available Offline" currently linked files, it still gives the same "Import failed" message. 

  • RobWilkins's avatar
    RobWilkins
    Helpful | Level 6
    3 years ago

    I agree, it's a real pain and I hope a solution is found pronto.
    I'm having to 'make available offline' files that I need to relink in my InDesign files. This obviously takes up a fair bit of hard disk space and valuable production time relinking everything.

    • ThomasBrovst's avatar
      ThomasBrovst
      Helpful | Level 5
      3 years ago

      We have the same issue here. Looking forward to seeing a solution. 

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hey guys, thanks for reaching out to the Dropbox Community.

         

        We’re actively working on full support for macOS 12.3.

         

        With this version, you may have trouble accessing online-only files in third party apps.

         

        However, you can go to Finder and double-click to open these files. 

         

        You can read more info here.

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