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Forum Discussion
Rob8585
4 months agoExplorer | Level 3
Audio files skip after 10 seconds when I preview them.
I have some audio files saved in DB- when l go to listen to some, they seem to
have developed a 'skip' after about 10 seconds.
The timer at the bottom stops at 10 seconds, the music jumps to a different part and then jumps again when the timer jumps back to 20 seconds.
I have the same audio files for a while and no issues up to now. I unistalled DB and it still happens.
Any ideas? Thanks.
- WalterDropbox Staff
Hey Rob8585 - sorry to hear about this.
Can you please clarify if you notice this happen within the Dropbox mobile app or maybe on a web browser?
If it's the latter, can you clear the browser's cache or try another browser, and let us know how it goes?
Thanks!
- Rob8585Explorer | Level 3Hi Walter.
It's on both. Initially it was the Dropbox mobile App but l just tried the browser there and it's the same unfortunately even after clearing the cache and trying another browser.
It's annoying as it was always fine so why did it change now?
- KezballNew member | Level 2I have the exact same issue. It’s driving me nuts!
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