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Forum Discussion
Android: Kdbx files can only opened with Google Drive-PDF-Viewer which is wrong!
Why can I open Keepass *.kdbx files only with Google Drive-PDF-Viewer?? It is no PDF. Why does the dropbox app does not let me choose a different App to open the file with? Why not use the android de...
More than a year ago Dropbox updates broke the ability to open up keepass files. You guys fixed it that time.
Today, the same issue has occured. On both of our S7's, I tried deleting both apps and re-installing. No joy.
We are going to NEED to switch to another online data storage program if this isn't fixed really soon, as access to our respective keepass password file managers is what we need most, and we need it often.
- Walter
Dropbox Staff
Hi phoenixbound; thanks for posting on our Community!
As your query seems to echo the discussion under this thread, I just merged your post here.
Can you please let me know the version of our mobile app on your devices and if you're able to export those files to the mentioned 3rd party app?
While we're at it, would it be OK with you if we used the email address for your Community's profile to reach out so we can further investigate?
Let us know here when you get the chance, and we'll take it from there.
Thanks!
I tried Google Drive that works as expected with keepass files.
But then switched completely to nextcloud since dropbox now wants money for using on more than 2 devices.
It was a great service. But now it is trash. Keeping my account only for being able to share with friends still stuck on dropbox- Daphne
Thanks for all your updates here!
We'd like to have a look further into this with you. So if you haven't already, please submit a ticket with our Support team from here.
You'll get a ticket number (eg. #1234567) that you can let me know here and I can pass along the info you've provided here.
If you have any troubles with this, let me know and I'd be happy to help out with this.
Keep me posted!
- This is still broken. I've used this feature successfully for most of 10-15 years or more. Yes, I rely on kdbx files. More importantly, Android has a built-in capability to identify default apps. While the ability to identify different defaults for Dropbox is handy, it shouldn't break the underlying feature, it should fall back to it, and use Android's 'open with' app selector, rather than their own, which does not allow an open choice.
I don't understand your business model, or the recent incredibly annoying interface changes.
I do know that by the end of today, I will delete my ancient Dropbox account forever. Google drive and Syncthing - especially Syncthing - offer truly greater value and flexibility.
