You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

petertcook75's avatar
petertcook75
New member | Level 2
7 years ago

Accessibility to DropBox files for Amazon

Amazon is telling me that I have an accessability problem with my DropBox files.  Please help.  How does Amazon access my file links in excel?  Here is what they look like and its WRONG:  https:...
Preview
Shared Links
Sync
  • Jay's avatar
    Jay
    7 years ago
    Hi Peter, if you’re trying to share a link to a file in Dropbox, you need to create one using the following steps.
     
    The link you provided only works if you’re viewing the file while logged into your own account, so it wasn’t a shared link, it won’t work for anyone else.
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi Peter, if you’re trying to share a link to a file in Dropbox, you need to create one using the following steps.
 
The link you provided only works if you’re viewing the file while logged into your own account, so it wasn’t a shared link, it won’t work for anyone else.
ashatops's avatar
ashatops
New member | Level 2
6 years ago

Our dropbox links are accessible without logged in, still amazon is saying is that they link are corrupted or not valid? should should I Do now?

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Welcome to our Community and sorry to hear you're having issues with this ashatops.

    Could you send me a screenshot of the exact error you're getting so I can have a better look at the the matter at hand?

    Thanks in advance!

    • ashatops's avatar
      ashatops
      New member | Level 2
      6 years ago

      Hi,

       

      Thanks for your prompt reply.

       

      Please see the amazon template file which is saying that images are invalid or corrupted.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago

        I'm sorry I don't quite understand ashatops .

        If you're getting any errors upon accessing a shared link, please use the buttons shown below to attach a screenshot of what you get in your next response:

        Thanks again!

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!