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awb's avatar
awb
Helpful | Level 7
7 months ago

The remote server returned an error: (422) Unprocessable Entity.

I'm trying to list all the file and folders in a Dropbox Teamspace and getting the following error The remote server returned an error: (422) Unprocessable Entity.   "{"error":{".tag":"invalid_roo...
Developers
  • iNeil's avatar
    iNeil
    7 months ago

    Hello awb ,

    Based on the error message "invalid_root", this is occurring as the Dropbox-API-Path-Root header "root_namespace_id" value is incorrect. Please cross check if you are using the correct "root_namespace_id" by executing the 2/users/get_current_account endpoint. You can also test the endpoint using our Dropbox API explorer.

     

    Please bear in mind that there is a possibility that your account has been updated to our new team space functionality. For further information on the latest updated team space, please review the following link:

     

     

    While implementing the Dropbox API with the updated team space, you will need to configure your API calls to operate within the "team space", in order to interact with files/folders in the team space. To do so, you'll need to set the "Dropbox-API-Path-Root" header with your Dropbox API request. For further information, please review the following link:

     

iNeil's avatar
iNeil
Icon for Dropbox Engineer rankDropbox Engineer
7 months ago

Hello awb ,

Based on the error message "invalid_root", this is occurring as the Dropbox-API-Path-Root header "root_namespace_id" value is incorrect. Please cross check if you are using the correct "root_namespace_id" by executing the 2/users/get_current_account endpoint. You can also test the endpoint using our Dropbox API explorer.

 

Please bear in mind that there is a possibility that your account has been updated to our new team space functionality. For further information on the latest updated team space, please review the following link:

 

 

While implementing the Dropbox API with the updated team space, you will need to configure your API calls to operate within the "team space", in order to interact with files/folders in the team space. To do so, you'll need to set the "Dropbox-API-Path-Root" header with your Dropbox API request. For further information, please review the following link:

 

  • awb's avatar
    awb
    Helpful | Level 7
    6 months ago

    Hi,

    Appologies in the delay in getting back to you.

    "Please bear in mind that there is a possibility that your account has been updated to our new team space functionality. For further information on the latest updated team space, please review the following link:"

    This was orinally created as a Team Space, so assumed nothing has changed.

     

    Have all Dropbox customer been migrated to Team Spaces now?

     

    Thanks

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Teams are being updated to the updated team space, though not all teams have been yet.

      • awb's avatar
        awb
        Helpful | Level 7
        6 months ago

        Thanks Greg, is the plan to move all of your customers on to this? Or is this still optional?

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