You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
onna_spyder
4 years agoHelpful | Level 5
files/export returning empty paper docs
Hey everyone! I'm having trouble getting the actual paper doc content when using the files/export endpoint. When I make the call on the document I do see the relevant export and file metadata att...
- 4 years ago
Ended up going with auth on behalf of the user. While using team admin (Dropbox-API-Select-Admin) partially works by returning metadata but no file content, user auth (Dropbox-API-Select-User) does return both metadata and the file content.
kylea
Dropbox Staff
I'm able to export the default getting started with Dropbox Paper file normally.
I see you are using the Dropbox-API-Select-Admin header. Are you able to export the file using user auth?
onna_spyder
4 years agoHelpful | Level 5
Actually yes when I update to use the document's user (Dropbox-API-Select-User) it does return the paper doc successfully. So seems like there may be an issue when attempting to use admin authentication. According to the docs the export endpoint should support admin auth.
One thing to note that I missed is the paper docs I'm having trouble with were actually migrated to use the new paper doc setup. So I think there might be an issue there and I'm working with the technical contact who did the migration.
- onna_spyder4 years agoHelpful | Level 5
Ended up going with auth on behalf of the user. While using team admin (Dropbox-API-Select-Admin) partially works by returning metadata but no file content, user auth (Dropbox-API-Select-User) does return both metadata and the file content.
About Discuss Dropbox Developer & API
Make connections with other developers
795 PostsLatest Activity: 2 days agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!