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file","id":"message:753118","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:1806683"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101000014"},"conversation":{"__ref":"Conversation:conversation:753118"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:753118"},"body@stripHtml({\"truncateLength\":200})":" Hello, I'm using Dropbox for OTA. It worked for long time up until couple of weeks ago. Now, connection is established, folder list is downloaded, but when trying to download a file, I'm receivi...","body@stringLength":"3013","rawBody":"

Hello,

I'm using Dropbox for OTA. It worked for long time up until couple of weeks ago. Now, connection is established, folder list is downloaded, but when trying to download a file, I'm receiving Error 400. Your support team answered similar questions (around Error 400), claiming that the format of the HTTPT request might not be 100% correct.

This is an embedded system and I'm using a library of the chip vendor, Texas Instrument (TI), so I do not have access to exact format of the HTTP request. I spoke with TI and they asked for a log from your server that shows the mismatch.

Is there a way to get a log from your server that shows the format of the received HTTP request?

For a reference, here is the Dropbox HTTP Response:

<!DOCTYPE html><LF>
<html><LF>
<head><meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\"><LF>
<meta name=\"viewport\" content=\"width=device-width, initial-scale=1\" /><LF>
<title>Dropbox - 400</title><LF>
<link href=\"\">cfl.dropboxstatic.com/.../error.css\" rel=\"stylesheet\" type=\"text/css\"/><LF>
<link rel=\"shortcut icon\" href=\"\">cfl.dropboxstatic.com/.../><LF>
</head><LF>
<body><LF>
<div class=\"figure\"><LF>
<img src=\"\">assets.dropbox.com/.../target-miss.svg\" alt=\"Error: 400\"/><LF>
</div><LF>
<div id=\"errorbox\"><LF>
<h1>Error (400)</h1>Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our <a href=\"\">status.dropbox.com\">Status Page</a> to see if there is a known incident, our <a href=\"\">www.dropbox.com/help\">Help Center</a> and <a href=\"\">forums.dropbox.com\">forums</a> for help, or head back to <a href=\"\">www.dropbox.com/.../a>.<LF>
</div><LF>
<LF>
</body><LF>
</html><LF>

Thanks,

Shimon

","kudosSumWeight":0,"postTime":"2024-02-23T09:20:00.984-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:API","text":"API","time":"2018-07-17T23:13:20.038-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:753118_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4966},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:753118":{"__typename":"Conversation","id":"conversation:753118","solved":false,"topic":{"__ref":"ForumTopicMessage:message:753118"},"lastPostingActivityTime":"2024-05-20T14:22:02.596-07:00","lastPostTime":"2024-05-20T14:22:02.596-07:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:753118":{"__typename":"ModerationData","id":"moderation_data:753118","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:753118_1":{"__typename":"Revision","id":"revision:753118_1","lastEditTime":"2024-02-23T09:20:00.984-08:00"},"ForumReplyMessage:message:753267":{"__typename":"ForumReplyMessage","id":"message:753267","conversation":{"__ref":"Conversation:conversation:753118"},"author":{"__ref":"User:user:1806683"},"revisionNum":1,"uid":753267,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101000014"},"subject":"Re: Error 400 when trying to download a file","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:753267"},"parent":{"__ref":"ForumReplyMessage:message:753156"},"body":"

Thanks. I'll try a pseudo server

","body@stringLength":"39","rawBody":"

Thanks. I'll try a pseudo server

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sz3324 wrote:
...
Is there a way to get a log from your server that shows the format of the received HTTP request?
...

Hi sz3324,

Dropbox (and most other similar services) doesn't provide such logs usually, so server side logs gonna be unavailable to you, as Greg said. In addition, on embedded systems, client side logs are relatively limited where available at all. Usually some coding equilibristics are needed to redirect log to external logging server in such cases, cosa limited local resources.

In spite, there's an easy trick that let you evaluate the transaction without significant effort and as accurate as possible. Just trace the HTTP of interest itself. 😉 An easy way is using pseudo server as denoted here. Make needed temporary changes to the troublesome request (the download - in your case). In addition you may use some helper tool - like Wireshark, for instance.

Hope this helps.

","body@stringLength":"1734","rawBody":"

wrote:
...
Is there a way to get a log from your server that shows the format of the received HTTP request?
...

Hi ,

Hope this helps.

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Hello,

Here is the problematic request (the one acknowledged with error 400), captured locally just before submitted:

'list_folder' request:
POST /2/files/list_folder HTTP/1.1<CR><LF>
Content-Type: application/json<CR><LF>
Authorization: Bearer sl.Bwg31qNyvs2KjuANe6wfTrBJu2LBO7mrVltkFc9dSYg9VCVfg4NhKyPbZ4Es5QSy2BMHTlno5OBgiF14RAOtFCHpbyWuJ1T-EY5jxgKIbOhDv1Wrq4DwXJR6SUHabSP4AdAHwTM<CR><LF>
Host: api.dropboxapi.com<CR><LF>
Content-Length: 41<CR><LF>
<CR><LF>
{\"path\": \"/ota_bundle_office\",\"limit\": 1}<CR><LF>

'list_folder' response:
{\"entries\": [{\".tag\": \"file\", \"name\": \"20240221072512_CC3220SF.tar\", \"path_lower\": \"/ota_bundle_office/20240221072512_cc3220sf.tar\", \"path_display\": \"/ota_bundle_office/20240221072512_CC3220SF.tar\", \"id\": \"id:dIosUmeVHMoAAAAAAAABVA\", \"client_modified\": \"2024-02-21T05:31:31Z\", \"server_modified\": \"2024-02-21T05:31:31Z\", \"rev\": \"01611dda3b09665000000026de23b50\", \"size\": 573440, \"is_downloadable\": true, \"content_hash\": \"c31073c7b9ea0a3fa69ff61a6ab8d80e5b51d9fa4ef8eee49384cc5b64071406\"}], \"cursor\": \"AAGUl6koiJNa5jclgopptYqRLLcfflMtyH4JCF0vnMrlWQ51eowHqMHoXjqHlaDMXOrhfzWY3yBqNRuGqrAgeS2n-Yf9OlPbeL03QBJ9uw3s2sAm-dAMk9r5JiK8ypWoLwhrYUtVsesIJ_8wu9N1J00J_kZpWsHG1iiuws4AmBtggVPtTKBNtD8TIZMGwQ9z1RrZtbYuHmoMXZ_Vm8a8CRDYen9zNkZsMRHsMOCUkj0b9w\", \"has_more\": false}0<LF><CR>

problematic request:
POST /2/files/get_temporary_link HTTP/1.1<CR><LF>
Content-Type: application/json<CR><LF>
Authorization: Bearer sl.Bwg31qNyvs2KjuANe6wfTrBJu2LBO7mrVltkFc9dSYg9VCVfg4NhKyPbZ4Es5QSy2BMHTlno5OBgiF14RAOtFCHpbyWuJ1T-EY5jxgKIbOhDv1Wrq4DwXJR6SUHabSP4AdAHwTM<CR><LF>
Host: api.dropboxapi.com<CR><LF>
Content-Length: 58<CR><LF>
<CR><LF>
{\"path\": \"/ota_bundle_office/20240221072512_CC3220SF.tar\"}<CR><LF>

error 400 response:
<!DOCTYPE html><LF>
<html><LF>
<head><meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\"><LF>
<meta name=\"viewport\" content=\"width=device-width, initial-scale=1\" /><LF>
<title>Dropbox - 400</title><LF>
<link href=\"https://cfl.dropboxstatic.com/static/metaserver/static/css/error.css\" rel=\"stylesheet\" type=\"text/css\"/><LF>
<link rel=\"shortcut icon\" href=\"https://cfl.dropboxstatic.com/static/images/favicon.ico\"/><LF>
</head><LF>
<body><LF>
<div class=\"figure\"><LF>
<img src=\"https://assets.dropbox.com/www/en-us/illustrations/spot/target-miss.svg\" alt=\"Error: 400\"/><LF>
</div><LF>
<div id=\"errorbox\"><LF>
<h1>Error (400)</h1>Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our <a href=\"https://status.dropbox.com\">Status Page</a> to see if there is a known incident, our <a href=\"https://www.dropbox.com/help\">Help Center</a> and <a href=\"https://forums.dropbox.com\">forums</a> for help, or head back to <a href=\"https://www.dropbox.com/home\">home</a>.<LF>
</div><LF>
<LF>
</body><LF>
</html><LF>
<LF><CR>

Can you please help identify the incompatible format part? Thanks

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Hello,

Here is the problematic request (the one acknowledged with error 400), captured locally just before submitted:

Can you please help identify the incompatible format part? Thanks

Hm..🤔 In general everything seems fine and no error should be expected. There is one exception though - one more symbol:

sz3324 wrote:
..., \"has_more\": false}0<LF><CR>
...

The zero here is definitely not on place! If this is not some copy/paste mistake, you may have some trouble in your system that you have to debug. In all cases, you may print responses headers out and post here 'x-dropbox-request-id' header. This will let additional error tracing.

sz3324 wrote:
...
Can you please help identify the incompatible format part? Thanks

The path's format is all right. There should be something \"behind the scene\" though, as I said. By the way to see everything follow my directions exactly - the output, you posted, does NOT come from pseudo server since incomplete!

Good luck.

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Hm..🤔 In general everything seems fine and no error should be expected. There is one exception though - one more symbol:

wrote:
..., \"has_more\": false}0<LF><CR>
...

wrote:
...
Can you please help identify the incompatible format part? Thanks

Good luck.

sz3324 As Здравко said, the request appears correct. I tried replicating the request as shown here and it did not fail like that for me, so please check that that's exactly what you're actually sending.

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As Здравко said, the request appears correct. I tried replicating the request as shown here and it did not fail like that for me, so please check that that's exactly what you're actually sending.

Here is a capture of the request when redirected to AWS (API Gateway service). It looks perfectly correct:

(bdc789db-0418-470d-8cd0-c875d80b44b3) Method request headers: {Authorization=*******************************************************************************************************************************************CLnyJw, X-Forwarded-Proto=https, X-Forwarded-For=2.53.174.13, Host=d13k3bi9ke.execute-api.us-east-1.amazonaws.com, X-Forwarded-Port=443, X-Amzn-Trace-Id=Root=1-65e41272-37ecaf0e7538265a0082a13f, Content-Type=application/json}

(bdc789db-0418-470d-8cd0-c875d80b44b3) Method request body before transformations: {
\"path\": \"/ota_bundle_office/20240221072512_CC3220SF.tar\"
}

Adding the fact that the request is perfectly decoded by other servers (I tried AWS and httpdump.app) to the fact that it worked perfectly with Dropbox.com up until couple of weeks ago, might show that a recent change that you made in your server is the root cause for this issue. I do not think that this is a format issue. Please advise. Thanks

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Here is a capture of the request when redirected to AWS (API Gateway service). It looks perfectly correct:

(bdc789db-0418-470d-8cd0-c875d80b44b3) Method request body before transformations: {
\"path\": \"/ota_bundle_office/20240221072512_CC3220SF.tar\"
}

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