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Forum Discussion
Garnik G.
4 years agoExplorer | Level 4
DropBox API auth error - {".tag" = "expired_access_token"}
Language Swift
iOS Version 14.4
We have app where we use dropbox api to allow our users to upload a document.
This app used to working perfectly two years ago.
Very recently we made some small changes and trying to publish now.
DropBox API returns the following annoying error.
API Auth error - {".tag" = "expired_access_token";}
Please explain why in this version I am having this issue.
- ernstMreicher58Super User
If your account-level is higher than basic then try a support ticket.
They should be able to help you faster.
- Garnik G.Explorer | Level 4
Why dropbox become such an **bleep**?
Is there anybody from dropbox who can read this and try to help.
I can't find any way to contact them.
Maybe we should cancel the subscription.
- Greg-DBDropbox Staff
The new short-lived access tokens used by the Dropbox API do expire after four hours, at which point you'd get this 'expired_access_token' error. In that case, you would either need to have the user re-authorize the app to get a new short-lived access token, or if the app requested "offline" access, use the refresh token to get a new short-lived access token programmatically. You can find more information on this in the OAuth Guide and this blog post.
You mentioned you're using Swift, but you didn't mention if you're using the official SwiftyDropbox SDK. If you are using that SDK, it should do all of this work for you, including setting up and using "offline" access, as long as you're using a recent version of it and set it up as documented (i.e., using authorizeFromControllerV2).
If something's not working as expected, I'll be happy to help, but I'll need some more information. In that case, please reply with:
- the name and version number of the platform and SDK/library you are using, if any
- the steps to reproduce the issue, including relevant code snippet(s), but don't include any access/refresh token(s)
- Garnik G.Explorer | Level 4
I use SwiftyDropBox which was install by pod
The version number is 7.0.1
Please note this code was working fine before.
I do not use any access_token
What I use is this
DropboxClientsManager.setupWithAppKey("<my key>")
And this is the function I call when user click to dropbox button
func sendUsingDropBox() {
let dbClient = DropboxClientsManager.authorizedClient
if (dbClient != nil) {
isDropBoxModalOpened = false
startWI()
dbClient?.files.listFolder(path: "", recursive: true, includeMediaInfo: true).response(queue: DispatchQueue(label: "DbLfSerialQueue")) { response, error in
if let result = response {
self.dbFolders.removeAll()
result.entries.forEach({(metdaData) in
if !metdaData.description.contains("size=") && !metdaData.description.contains("size =") {
self.dbFolders.append(metdaData.pathDisplay!)
}
})
DispatchQueue.main.async {
self.stopWI()
self.showChooser()
}
} else if let error = error {
print(error.description)
DispatchQueue.main.async {
self.stopWI()
let alert = UIAlertController(title: "DropBox", message: error.description, preferredStyle: UIAlertControllerStyle.alert)
alert.addAction(UIAlertAction(title: THAlerts.Ok, style: UIAlertActionStyle.default, handler: nil))
self.present(alert, animated: false, completion: nil)
}
}
}
} else {
isDropBoxModalOpened = true
DropboxClientsManager.authorizeFromController(UIApplication.shared,
controller: self,
openURL: { (url: URL) -> Void in
UIApplication.shared.open(url, options: [:], completionHandler: nil)
})
}
}
- Greg-DBDropbox Staff
Thanks for the additional information. From this I see you're using the 'authorizeFromController' method. You'll need to switch to using the 'authorizeFromControllerV2' method instead as shown here to support the new flow. Once you do so, the SDK will automatically handle short-lived access tokens and refresh tokens for you so you shouldn't receive 'expired_access_token' for new authorizations.
- Garnik G.Explorer | Level 4
Should I authorize the client everytime they hit dropbox button ?
So before I had this code
let dbClient = DropboxClientsManager.authorizedClient
if (dbClient != nil) {
// read files
} else {
//authorize
}
In some reason dbClient is always NOT nil even if I open the app after fresh uninstall.
So is there any specific attributes that I can use to check if user is already authorized or no ?
- Greg-DBDropbox Staff
You do not need to send the user through the authorization flow every time they want to use the Dropbox integration. You can have them authorize it once, using authorizeFromControllerV2, and the SDK will automatically store the resulting access token and refresh token for you. You can use authorizedClient to check if you already have credentials saved for that user, and use it if so. The SDK will automatically perform the refresh process for you whenever needed.
Note though that the user or app can revoke the authorization at any time though, at which point you would need to have the user re-authorize the app if they wish to continue using the integration.
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