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Forum Discussion
Oliwend
8 months agoHelpful | Level 6
Delete quick reaction emoji
The help says hover the mouse over the icon and hit delete. That doesn't work on Mac...
- 8 months ago
Hi Oliwend,
Sorry to hear you're experiencing issues! To help us understand what might be going wrong, could you please provide us with a bit of additional information:- Are you able to see and interact with the Delete button that appears in the dialog that opens when you hover over a quick reaction comment? If so, could you describe what happens when you click the button?
- How are you accessing Replay? (For example, a specific browser, the Replay desktop app, or one of our integrations)
Thanks in advance!
Josh
Josh
Dropbox Engineer
Hi Oliwend,
Sorry to hear you're experiencing issues! To help us understand what might be going wrong, could you please provide us with a bit of additional information:
- Are you able to see and interact with the Delete button that appears in the dialog that opens when you hover over a quick reaction comment? If so, could you describe what happens when you click the button?
- How are you accessing Replay? (For example, a specific browser, the Replay desktop app, or one of our integrations)
Thanks in advance!
Josh
Oliwend
8 months agoHelpful | Level 6
Josh,
There was a problem between computer and the chair 😉
I overlooked the "Delete" link in the dialog and just hit the delete key on my keyboard.
Sorry for wasting your time...
Oliver
- Josh8 months agoDropbox Engineer
No trouble at all! Glad you were able to get things sorted. Please feel free to reach out any time!
Josh- Graham8 months agoCommunity Manager
Hi Oliver,
Thanks for posting here in the Dropbox Replay group. I'm glad to hear you're sorted now and just wanted to show my appreciation for the phrase, "a problem between computer and the chair". I've actually encountered this exact issue a couple of times myself, so I might borrow this phrase the next time it happens! 😁
I was wondering if you were new to Replay, and if so what kind of projects are you using if for? I find it really interesting to hear of all the different ways people are using it.
Thanks again, and have a great day!
Graham
- Oliwend8 months agoHelpful | Level 6
Hi Graham,
yes, I'm absolutely new to Replay. I got curious after watching a YT video. I'm run a small photo and video production business and will try Replay together with my customers.
Best regards,
Oliver
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