I want a refund for Dropbox charge
Above picture means that Urgent Review Requested: Dropbox Sync has been halted. You have reached the storage limit of your current subscription plan. Please re-subscribe to access up to 3TB of storage.
On the evening of April 22nd, I cancelled my Dropbox Essential subscription, which was charged on April 10th, and I am no longer able to enjoy the benefits of the Essential plan. I subscribed to an annual billing plan, but I haven't received any email confirming the cancellation, and the credit card payment has not been cancelled either. Please refund. This system is weird!
Hi @yean Hwang, thanks for posting today.
What plan are you currently on according to this page?
Do you see any refunds on the payments page on your account?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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