Issue with redeeming HP 100GB Promo

Da111

Hiya,

I bought a new HP laptop, which came with a promo for 100gb storage for a year.

I downloaded Dropbox, logged into my account and it is not registering the 100gb storage.

I am unable to contact anyone from dropbox.

Any ideas what I can do?

Rich

@Da111 wrote:

I downloaded Dropbox ...

Did you download and install Dropbox yourself? You usually need to do it from the app that's pre-installed on the laptop when you bought it.