The video transcription is not in English

[fatslothz]

I've tried the transcription function on 2  english videos but the resulting transcripts are not in english. Even the closed captions are not in english and there is no option to change language of transcript?

[Jay]

Hi @fatslothz, thanks for bringing this to our attention.

What language is the transcription appearing in?

Does it occur on all your videos? What region are you based in?

This will help me to assist further!

[asapalsdottir]

I have the same problem. The video I need a transcription on is in English. Okay the video contains a few words or sentences in Danish, but the video is mainly in English, and I really only need transcriptions of the English language in the video, and unfortunately 'transcription' translates everything to Danish... I am based in the Faroe Islands. I NEED transcriptions in English and the video is in English!... WHY would it translate to Danish?

[asapalsdottir]

Okay, now it transcripts in English... Okay, some parts are in Danish and some parts in English, and unfortunately it translates... So I have no way of knowing what part of the video is in Danish and what part is in English, although the video is mostly in English. It's just not useful to me when I am looking at English as a classroom language in Danish schools and writing a project on Second and Foreign Language Acquisition... Is there anything I can do to stop it from translating?

[fatslothz]

Hi @Jay, I'm based in Asia, the transcription appears in Malay and this happens to all of the videos I have uploaded.

[SufyanBMA]

hello. did you manage to change the language to English? thanks in advance.

[Walter]

Hey @SufyanBMA - sorry to jump in here, but I wanted to check if you're still having issues with this.

If so, could you provide some additional information or screenshots so that we can make sure we're on the same page?