Sync status shows that 3 files are unable to sync - What can I do?
my dropbox laptop always told me that 3 files are unable to sync, and other files just waiting for these three files for almost 1 week. How can I deal with these situation, it is very disappointed that all my work on Dropbox donot sync as usual!!!!!!
Sorry to see that you're having this issue, @xiangyu lin.
Are you able to determine which 3 files are causing the issue?
You might see them in your Dropbox folder with a blue circling arrow icon on them.
Also, if you click on your Dropbox icon, then on your initials/profile pic/gear icon and then on "view sync issues", what do you see?
Let me know and we'll go from there.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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