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Dropbox Windows App Suddenly Not Functioning

Dropbox Windows App Suddenly Not Functioning

tagilroy
Explorer | Level 4
Go to solution

Dropbox has been very good to me, for a number of years.

Saturday morning, I had message that Dropbox could not load.

Since then, have tried several uninstalls, followed by reinstalls, both normal and Offline.  

Have had some error messages during reinstalls, the most recent of which is attached.  

After reinstalls, Dropbox is visible on Taskbar, but never gets beyond "Starting".

 

Hoping someone out there can guide me to resolution of this.

 

Regards,

tagilroy

 

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1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

Error log is really helpful - it is referencing a really old version of Dropbox. 

 

I'd be tempted to try an advanced reinstall: https://help.dropbox.com/installs/advanced-reinstall


 


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2 Replies 2

Mark
Super User II
Go to solution

Error log is really helpful - it is referencing a really old version of Dropbox. 

 

I'd be tempted to try an advanced reinstall: https://help.dropbox.com/installs/advanced-reinstall


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

tagilroy
Explorer | Level 4
Go to solution

Mark - I had thought that I had tried the advanced re-install before my original post.  Regardless, after working through the process, I am now up and running with Dropbox.  Much thanks!

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    tagilroy Explorer | Level 4
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    Mark Super User II
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