Dropbox Not working after restart: Reconnecting to the internet. This may take a moment.

[Domscillator]

I have been experiencing a very frustrating issue with Dropbox the past few days.

Issue: After restarting my Mac Studio (MacOS 13.6.5), Dropbox always gets stuck with the message: 

Reconnecting to the internet. This may take a moment.

• No VPN
• No Firewall
• Home Network
• Fully updated Dropbox

The thing that is baffling is that :

1. If you Quit and restart Dropbox it works immediately but if you restart the computer the issue appears again
2. If you wait for a long time Dropbox eventually connects and syncs. But it takes a long time
3. On the same computer, about a week ago, Dropbox was syncing instantly after reboot. 

I have tried already reinstalling and deleting the cache folder.

Is this a known issue that's going on at the moment>

Many thanks

[powerfoot]

@Sam DBX  the workaround never worked for me either. 

[powerfoot]

@Sam DBX additional screenshots of issues. 

[ehordyk]

It's not working for me either.

[UnhappyUser1]

Absolutely, positively NOT solved!

[hieroglyphics]

Still no solution? I recomendet Dropbox to a new customer. I said onedrive sucks and dropbox is the solution. No i can't sign on and they want to beginn to work tomorrow. How hard can it be to sign in? Please do something

[craynerd]

Close dropbox and restart it is a temporary fix for me, it always seems to connect fine then. Just not on startup ;-(

[Walter]

Hi all, thanks for your ongoing reports on this.

I just wanted to mention that our team is actively investigating this issue and we'll update you as soon as a fix has been implemented. 

Thanks for your patience! 

[ehordyk]

Current build 199.4.6287 solved the issue for me.